We are pleased to inform you that we are conducting a full Local Offer review. As a result, you may see some short-term disruption on the site. But in the longer term, we hope you will see many positive changes and easily accessible information.
The Inclusion Support Offer (ISO) is a service for education professionals who are working with children and young people with SEND.
The ISO is part of the Kirklees SEND Local Offer, there are lots of tools, advice and guidance and help available for education professionals.
Professionals who may use this service include SENDCO's, headteachers, class teachers and early education professionals (including those within the private, voluntary and independent sectors).
The ISO provides information, advice and guidance relating to anything to do with SEND this could be about any of the following:
The ISO is staffed by two full time members of staff with extensive experience of supporting children, young people and families with SEND.
"Really knowledgeable and supportive, lots of suggestions for parental support groups and with a referral to Family Support."
There will be multiple ways for you to contact the Inclusion Support Offer team in the way that is most convenient for you. You can call our dedicated phone line or you can schedule a call (see below)
If no one answers the call, then please leave a voicemail as this will generate an email which goes directly to the ISO team
If your query relates directly to an EHCP for a specific child, please contact The EHCP Team.
The EHCP Team can be contacted on 01484 456888 or EHCP.Team@kirklees.gov.uk
Monday to Friday between the hours of 8.30-4.30, or submit a webform anytime, sharing a brief description of the reason for your contact and request a call back at a specific time during opening hours that fits in with your other commitments.
This will open a webform in a new window which will ask you for key information that supports us to understand your query before the call, and where possible, pull together the relevant information, advice and resources to aid the conversation and supporting a positive outcome.
The form takes approximately 10mins to complete and requests the following information, many of which are simple tick boxes:
"The ISO was amazing and was able to suggest services which we weren't aware of. It was also reassuring to speak to someone about concerns and issues and received support and guidance to move forward."
When you request a callback from the ISO team, the team will review the information you have submitted and do some background research to build up a picture of the case.
A member of the team will then call you at the agreed time to talk through the case, it may be that this will be something that will only require the one call or it may be that this will identify a longer piece of work.
Sometimes it may require further follow up work either via email/teams or through a face to face visit. This will be discussed when the ISO team make contact.
To help ISO support the enquiry as efficiently as possible things to think about before contacting ISO include:
"Gave ideas for agency referrals and community based activities not known to staff, gave examples of online training for staff/ parents to access."
"The ISO really helped me and everything she said happened. She communicated every step of the way."
en-GBLast updated: 10/12/2025
